Citizens and Cities : Citizens and Cities
29 EY and citizen-focused cities | 28 | EY and citizen-focused cities Smart transport Digital Cybersecurity Smart home Advice and support on developing and providing multi-modal, multi-operator urban transport strategies Smart transport infrastructure is a critical enabler for economic growth and competitiveness and should be the backbone of any effective smart city strategy. EY works with the public and private sector across the whole project life cycle, from planning and procurement to delivery, operations and exit, to provide the largest and most complex smart transport projects. Supporting clients as they address the challenges and opportunities that digital creates EY advises clients in a range of areas, from digital growth to optimisation and protection. Services include digital enterprise strategies; incubation and innovation; customer support supply chain and operations support and digital risk, cyber, governance and audit confidence. This includes advising on business models and operating models that are fit for purpose in a digital world, along with clear road maps and benefits cases. Addressing the challenges of information and cybersecurity risks to business operations EY works with clients in the following key areas: transforming information security programs; identifying and responding to cyberthreats; advising on identity and access; reducing the risk of information loss; and addressing privacy regulations. Advice on smart homes — the automation of energy efficiency and comfort in the home A three-stage approach to developing and implementing a strategy for smart homes: building aspirational customer segmentation, investigating and evaluating innovative services, and mapping the ecosystem, assessing and assist with determining the best models. Smart metering and smart grid E-government and government services Emergency planning Innovative funding and finance Advice and support on smart meter rollouts in many different markets Smart transformation presents major strategic, operational and technical challenges for clients. EY’s multidisciplinary approach encompasses strategy and business case management; project financing; regulatory control; supply chain and procurement; complex IT strategy definition and deployment; and customer management. End-to-end help with designing and providing e-government systems EY advises city governments on strategy development; target group identification and expectation gathering; blueprint creation; process re-engineering; information technology development; and audit and implementation. Supporting cities as they recover financially after disasters through insurance claims and federal disaster grant programs. This also includes advice on other funding sources and insurance policy reviews to identify gaps prior to a loss event. EY provides technical knowhow, from full-service accounting and claim preparation to consulting advice addressing current needs. Advising cities on designing, building, financing and operating infrastructure EY provides robust financial advice to cities on major capital infrastructure projects. This includes capital transformation — valuations and business modeling; lead advisory; transaction integration; restructuring; transaction support; and transaction tax. Asset information and digital Job creation and inclusive growth Citizen research and engagement Driving value from data within the built environment and across infrastructure Digital information is transforming the built environment, providing substantial economic, social, safety and performance benefits. Infrastructure intelligence enables significant outcomes for citizens, transport, construction and infrastructure management organisations. This is done through better generation, collection, management and exploitation of information to support technology-enabled transformation. EY has developed a framework to help governments harness private sector development. The framework helps federal and provincial governments, donor agencies, and international economic development agencies and not-for-profit organisations to drive inclusive growth through job creation. It is designed to encourage entrepreneurial activity in organisations of all sizes and attract domestic and international investment. EY Sweeney is a full service and integrated research business within EY Advisory, delivering independent insights built on primary research, community engagement activities and deep sector knowledge. We explore the citizen perspective and experience across the full array of city services and activities. This report is built on a foundation of insight into the outlook and attitudes of thousands of people living in Australia to deliver a truly citizen-centric perspective on cities in the future. EY and citizen- focused cities At EY, we have capabilities and tools to ‘listen’ to citizens and make sense of what they do and say. We work across economic, physical, social and environmental resilience to advise on smart and resilient city projects in diverse settings, helping city leaders to put citizens at the centre of their decisions. EY is the most globally integrated professional services organisation — in our purpose, mindset, actions and structure. We have built a practice that can support the efficient, effective and economic delivery of smart and resilient city programs around the world, bringing these learnings to support the development of Smart Cities in Australia. Economic development Advice and provision of investment strategies, growth projects and innovation drivers EY advises organisations and local and central governments on innovation, growth and entrepreneurism to help them plan for the future and deliver sustainable economic development in an increasingly competitive environment. Our four key services are competitiveness and attractiveness strategies; sector studies and benchmarking; organisation performance and governance; and urban projects, feasibility and financing. Climate change and sustainability services Demystifying the highly complex world of sustainability to help identify competitive advantages, increase operational efficiency and limit risk EY advises clients on assessing and understanding environmental and social metrics that are material to managing their operations. We help them make better business decisions by bringing sustainability into strategic risk, supply chain, marketing, product development, finance and internal audit. We also assist them in managing compliance and operational changes using a pragmatic business approach focusing on cost-effective approaches to material risks.